JeetWin Pro Privacy Policy

1. What Information Do We Collect?

JeetWin Pro collects two types of information from you: information you provide directly, and information collected automatically. When you create an account on JeetWin Pro, we collect the following:

• Identity Information: Your full name, date of birth, national ID number, or passport number.
• Contact Information: Email address, mobile number, home address.
• Financial Information: Payment method details (however, full card numbers are never stored directly).
• Login Information: Username and encrypted password.
• Device & Technical Information: IP address, browser type, operating system, cookies.
• Usage Information: Games played, time spent on the platform, and transaction history.

We only collect information that is genuinely necessary to provide our services. Requesting unnecessary data goes against our policy.

2. How Is the Collected Information Used?

JeetWin Pro uses your information for the following purposes:

• To create and manage your account.
• To process deposits and withdrawals.
• To verify your identity (KYC) and ensure the security of your account.
• To improve our services and introduce new games or offers.
• To inform you about promotional offers, bonuses, or special deals (you may opt out of these notifications at any time).
• To comply with gambling-related legal obligations and to prevent fraud.
• To ensure Responsible Gaming.

3. Do We Share Your Information with Others?

JeetWin Pro never sells your personal information. However, in certain limited circumstances, your data may be shared with trusted third parties:

• Payment Processors: With authorized payment gateways to process your transactions.
• Identity Verification Services: With licensed verification agencies to complete KYC.
• Legal Authorities: Upon receipt of a lawful directive from a government or regulatory authority.
• Cybersecurity Team: With security partners to prevent fraud or hacking.

Your information will not be shared with third parties for any reason beyond those stated above. This is our firm commitment.

4. Cookies & Tracking

The JeetWin Pro website uses cookies. Cookies are small data files stored in your browser that help enhance your experience on our site. We use three types of cookies:

• Essential Cookies: To maintain login status and ensure security — these cannot be disabled.
• Performance Cookies: Helps monitor site loading speed and overall performance.
• Preference Cookies: Remembers your language and interface preferences.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the full functionality of the site.

5. How Long Is Your Information Retained?

JeetWin Pro retains your information only for as long as necessary. Specifically:

• Data for active accounts is retained for as long as the account remains open.
• Even after account closure, certain information may be retained for up to 5 years to meet legal requirements.
• Transaction records are retained for a defined period in accordance with financial regulatory requirements.
• If you wish to delete your account, please contact us — we will process your request as quickly as possible in accordance with applicable regulations.

6. How Do We Protect Your Information?

Keeping your data secure is our top priority. JeetWin Pro has implemented the following technical and administrative measures:

• 256-bit SSL encryption on all data transfers.
• Regular security audits and penetration testing.
• Two-Factor Authentication (2FA) support.
• Restricted staff access — only authorized personnel are permitted to access data.
• Firewall and DDoS protection measures.
• Regular backups and a disaster recovery plan.

Please note, however, that no online platform can guarantee 100% security on the internet. That's why we strongly encourage you to keep your password strong and never share it with anyone.

7. Your Rights

As a JeetWin Pro user, you have the following rights:

• Access: The right to know what information we hold about you.
• Rectification: The right to request correction of inaccurate or outdated information.
• Erasure: The right to request deletion of your data under certain circumstances.
• Restriction of Processing: The right to object to the use of your information in certain specific circumstances.
• Portability: The right to receive your information in a readable, portable format.
• Opt-Out: The right to opt out of marketing communications.

To exercise any of the rights listed above, please contact our support team. We will respond to your request within 30 business days.

8. Minors' Information

JeetWin Pro strictly does not provide services to anyone under the age of 18. In line with our privacy policy, we do not knowingly collect personal information from minors.

Should we ever inadvertently receive information belonging to a minor, we will promptly delete that data and close the associated account upon becoming aware of it. If you believe a minor is using JeetWin Pro, please notify us immediately.

9. Policy Changes

JeetWin Pro may update this Privacy Policy from time to time. We will notify you of any significant changes in advance — via email or in-app notification. The date of the latest update will always be displayed at the top of the page.

Continuing to use the site after any changes have been made will be considered your acceptance of the updated policy. We recommend reviewing this page regularly to stay informed.